Careers

Shape Your Future with Salzer – Where Talent Meets Opportunity

At Salzer Technologies, you’ll find a Culture that values collaboration, nurtures talent and encourages continuous learning and growth. We believe that the key to success is to hire and retain top notch team members in support of our growing partner base. This is shown by the fact that we have one of the lowest turnover in the industry.

Join us at Salzer Technologies, where your career aspirations and professional goals are given the importance they deserve and be part of a team that’s shaping the future of technology together.

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Join our team – We're hiring!

Location: Hiring in the Philippines (Local Citizens preferred)

Number of Positions: 6

Work Timings: Local work timing (3 positions) / US work Timing (3 positions)

 

Job Summary:

We are seeking an experienced Level 3 Infrastructure Specialist with strong expertise in SAS (Statistical Analysis System) administration, enterprise infrastructure, and network connectivity. This role involves ensuring high availability, performance, and security of infrastructure components that support mission-critical business applications. The ideal candidate will serve as an escalation point for complex infrastructure issues, focusing on server administration, storage, SAS platform support, and network connectivity across heterogeneous systems.

 

Key Responsibilities:

Infrastructure & System Support

  • Act as Level 3 escalation point for infrastructure-related incidents and problems across servers, storage, and network layers.
  • Provide administration, configuration, and optimization of SAS environments (SAS Grid, SAS Viya, SAS Studio, etc.).
  • Ensure system uptime, patch management, and version upgrades for SAS servers and supporting infrastructure.
  • Monitor and optimize infrastructure performance across Linux/Windows servers, ensuring seamless SAS application execution.

Network & Connectivity

  • Oversee end-to-end connectivity of machines on enterprise networks, including servers, virtual environments, and user endpoints.
  • Troubleshoot and resolve complex connectivity issues related to firewalls, VPNs, DNS, load balancers, and routing.
  • Collaborate with network engineering teams to design and maintain secure, scalable connectivity solutions.
  • Ensure proper integration of SAS servers with data sources (databases, cloud storage, third-party APIs).

Security & Compliance

  • Implement and maintain infrastructure security controls aligned with organizational and regulatory standards.
  • Conduct system audits, vulnerability scans, and compliance checks for SAS platforms and connected systems.
  • Manage access controls, encryption, and data protection within SAS and supporting infrastructure.

Collaboration & Leadership

  • Work closely with application teams, DBAs, network engineers, and business stakeholders to ensure reliable connectivity.
  • Provide technical mentorship to Level 1 and Level 2 support teams.
  • Participate in infrastructure projects, migrations, and cloud adoption initiatives.

Documentation & Process

  • Maintain detailed documentation of system configurations, connectivity maps, and troubleshooting procedures.
  • Define and enforce best practices, SOPs, and standards for infrastructure operations.
  • Participate in root cause analysis (RCA) for recurring infrastructure issues.

Key Skills & Competencies:

  • Strong knowledge of SAS platform administration (SAS Grid, SAS Viya, SAS Studio).
  • Expertise in network connectivity protocols (TCP/IP, DNS, DHCP, VPN, routing, switching, firewalls).
  • Experience with server administration (Linux/Windows) and virtualization technologies (VMware, Hyper-V, or cloud).
  • Familiarity with cloud infrastructure (AWS, Azure, or GCP) for hosting SAS environments.
  • Proficiency in storage management (SAN, NAS, NFS, CIFS).
  • Strong troubleshooting skills and ability to handle complex escalations.
  • Working knowledge of ITIL processes (Incident, Problem, Change management).

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 6–10 years of experience in infrastructure support/engineering, with at least 3–5 years in SAS platform administration.
  • Relevant certifications preferred:
    • SAS Certified Platform Administrator
    • Cisco CCNA/CCNP (for network connectivity)

Microsoft/Azure, AWS, or VMware certifications

Soft Skills:

  • Strong analytical and problem-solving skills.
  • Ability to work under pressure with critical production issues.
  • Excellent communication and stakeholder management skills.
  • Collaborative mindset with cross-team coordination ability.
Apply Now

Location: Remote / Hybrid
Reports To: Infrastructure Lead
Type: Full-Time

Role Overview:

The Desktop Services Engineer will support daily end-user computing operations, including PC deployments, recoveries, software installations, and peripheral support. This role ensures adherence to SLA-driven support operations, coordinates with the centralized Service Desk, and manages end-user technology needs during onboarding/offboarding processes.

Key Responsibilities:

  • Troubleshoot and resolve Level 1–3 tickets received via phone or email.
  • Execute PC imaging using Microsoft Intune and ensure readiness before Day 1.
  • Handle physical deployments, recoveries, and redeployments of laptops, PCs, and mobile devices.
  • Support local site infrastructure, including printers, docking stations, and conference equipment.
  • Participate in endpoint compliance monitoring and patch verification.
  • Reclaim and restore IT assets from offboarded users.
  • Coordinate with OEMs for break-fix repairs and warranty support.
  • Support remote desktop tools and execute approved maintenance scripts.

 

Required Qualifications:

  • 4+ years in desktop support or field engineering roles.
  • Hands-on experience with Microsoft Intune and M365.
  • Familiarity with Jira or other ITSM platforms.
  • Ability to support a hybrid IT environment (Windows, MDM, printers, VOIP).
  • Strong customer service and communication skills.
  • Will need to work EST time zone (6 am to 8 pm).
Apply Now

Work Environment

Innovation & Creativity

Salzer Technologies provides a work environment that fosters, rewards and supports innovation and creativity. Working at Salzer offers flexibility and challenge. In this new day and age, a remote working environment is key to the success of Salzer.

Ideation & Initiation

We believe in authority and autonomy given to the team to take initiative and the encouragement provided to them to bring forth innovative ideas to resolve any challenges from the partners.

Goals Driven Approach

 Salzer‘s work environment is focused on the achievement of the organizational and financial goals. Salzer’s team plays a huge role in determining the type of work environment.

Fostering Mutual Growth

Our team has a distinct working style where everyone benefits from working hard and smart. The team collectively improve the efficiency and performance of the workplace and contribute to all areas of the company.

Open-Door Culture

Team members interact with the senior management discussing their ideas and creatives. Employees can communicate directly with human resource management with complete trust.

Career Growth

Salzer Technologies also offers a steady career path linked to performance. Career growth based on performance, which is widely practiced in Salzer Technologies.

Employee Training

  • Employee training is a key aspect of our culture and supports our mission of delivering quality processes and solutions.

  • All team members participate in a training programs designed to enhance their technical expertise.

  • Key topic areas are identified relative to the partner's project and all the project team members receive the appropriate training.

  • Refresher sessions and brain-storming sessions are regularly offered. Investment in the team is key to acquiring and retaining the right staff for our partners. 

Your Career Starts Here!

At Salzer Technologies, your career with us begins with endless possibilities. We believe that success comes from building a team of exceptional professionals who thrive in a collaborative and innovative environment.

If you’re ready to make an impact and grow with us, please submit your information today.

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