Careers
Shape Your Future with Salzer – Where Talent Meets Opportunity
At Salzer Technologies, you’ll find a Culture that values collaboration, nurtures talent and encourages continuous learning and growth. We believe that the key to success is to hire and retain top notch team members in support of our growing partner base. This is shown by the fact that we have one of the lowest turnover in the industry.
Join us at Salzer Technologies, where your career aspirations and professional goals are given the importance they deserve and be part of a team that’s shaping the future of technology together.
Join our team – We're hiring!
Level 3 Infrastructure Specialist – Network & Systems Connectivity (Saas and Product experience) - Philippines
Location: Hiring in the Philippines (Local Citizens preferred)
Number of Positions: 6
Work Timings: Local work timing (3 positions) / US work Timing (3 positions)
Job Summary:
Join a growing team as a Technology Support Specialist, providing remote support for software, hardware, and IoT solutions. You’ll troubleshoot issues, guide customers through installations, and act as the bridge between end users and internal teams.
What You’ll Do:
- Provide Tier 1 & Tier 2 technical support (calls, chats, emails).
- Troubleshoot installation, connectivity, and product issues.
- Maintain knowledge articles, FAQs, and runbooks.
- Identify recurring problems and suggest improvements.
What You Bring:
- 2–4+ years of technical or SaaS/product support experience.
- Strong communication and multitasking skills.
- Experience with tools like Zendesk, ServiceNow, or Freshdesk.
- Networking/IoT knowledge a plus.
Must have skills:
- Saas and Product experience
- Call center/customer support/external client support (NOT internal help desk)
- Technical support: L1/L2 is fine, will be supporting software, hardware, network/wireless connectivity, and IoT solutions
Details:
- 100% remote, minimal travel.
- Flexible shifts (Sunday–Thursday or Tuesday–Saturday).
Cloud Platform PaaS/Application Specialist
Clients Information Systems & Technology organization is seeking a Cloud Platform PaaS/Application Specialist to join the Infrastructure Design team. This position will work with the Cloud Platform Specialist in the Infrastructure Design Team to assist Application and Development teams with respect to their development activities and associated configuration.
Position Duties and Responsibilities
- Onboard PaaS services into Clientsd’s Cloud Service Catalogue
- Continuous involvement during application development lifecycle to ensure proper use of PaaS services that align with Company’s policies and procedures with a strong focus on Information Security best practices
- Assist Application and Development teams to analyze existing or new workloads and provide recommendation and guidance with an emphasis to driving Cloud Native/Cloud First architectures
- Work alongside Information Security teams to ensure that Cloud services are adopted and implemented according to Company’s security and compliance requirements
- Assist DevOps teams with secure and automated delivery of code, services, configuration and data
- Create documentation to support Application and Development teams’ requirements in multiple Cloud environments
- Educate teams and advocate the adoption of Cloud Native Applications
Basic Qualifications
- Bachelor’s degree in computer science, Management Information Systems, or related field AND at least ten years of IT experience Three or more years of experience designing and managing PaaS and IaaS in Azure and/or AWS, with an emphasis on migration and transformation of on-premises applications to Azure PaaS
- Two or more years of experience working global deployment projects in Azure with DevOps using TFS/Azure DevOps
Position Knowledge, Skills and Abilities
- Excellent communication skills, including experience in writing and presentation skills, as well as reviewing technical documentation
- Deep understanding of Cloud service security, implementation and configuration aligned with security best practices.
- Broad understanding of the technology stack including security, network and server infrastructure & protocols and associated application technologies including databases, web and analytics elements.
- Experience managing infrastructure in a mid-large sized company or multi-location company, preferred
- Deep understanding of Terraform is a must.
- Good understanding of cloud networking is preferred.
- Understanding of AI services infrastructure
- Strong interest in continuously learning and understanding the newest technologies.
Desktop Services Engineer
Location: Remote / Hybrid
Reports To: Infrastructure Lead
Type: Full-Time
Role Overview:
The Desktop Services Engineer will support daily end-user computing operations, including PC deployments, recoveries, software installations, and peripheral support. This role ensures adherence to SLA-driven support operations, coordinates with the centralized Service Desk, and manages end-user technology needs during onboarding/offboarding processes.
Key Responsibilities:
- Troubleshoot and resolve Level 1–3 tickets received via phone or email.
- Execute PC imaging using Microsoft Intune and ensure readiness before Day 1.
- Handle physical deployments, recoveries, and redeployments of laptops, PCs, and mobile devices.
- Support local site infrastructure, including printers, docking stations, and conference equipment.
- Participate in endpoint compliance monitoring and patch verification.
- Reclaim and restore IT assets from offboarded users.
- Coordinate with OEMs for break-fix repairs and warranty support.
- Support remote desktop tools and execute approved maintenance scripts.
Required Qualifications:
- 4+ years in desktop support or field engineering roles.
- Hands-on experience with Microsoft Intune and M365.
- Familiarity with Jira or other ITSM platforms.
- Ability to support a hybrid IT environment (Windows, MDM, printers, VOIP).
- Strong customer service and communication skills.
- Will need to work EST time zone (6 am to 8 pm).
Work Environment
Innovation & Creativity
Salzer Technologies provides a work environment that fosters, rewards and supports innovation and creativity. Working at Salzer offers flexibility and challenge. In this new day and age, a remote working environment is key to the success of Salzer.
Ideation & Initiation
We believe in authority and autonomy given to the team to take initiative and the encouragement provided to them to bring forth innovative ideas to resolve any challenges from the partners.
Goals Driven Approach
Salzer‘s work environment is focused on the achievement of the organizational and financial goals. Salzer’s team plays a huge role in determining the type of work environment.
Fostering Mutual Growth
Our team has a distinct working style where everyone benefits from working hard and smart. The team collectively improve the efficiency and performance of the workplace and contribute to all areas of the company.
Open-Door Culture
Team members interact with the senior management discussing their ideas and creatives. Employees can communicate directly with human resource management with complete trust.
Career Growth
Salzer Technologies also offers a steady career path linked to performance. Career growth based on performance, which is widely practiced in Salzer Technologies.
Employee Training
Your Career Starts Here!
If you’re ready to make an impact and grow with us, please submit your information today.